TeleFirma believes that the indispensable key to success with any type of Telecom Expense Management solution is early client education. Knowing where you are going and why and having everyone on the same page are critical first steps. They are foundational! Do it right! Do it smart! Do it quickly and you can avoid any number of downstream problems.
All too frequently during this process, important questions are not asked. This can lead directly to the choosing the wrong vendor. The wrong choice leads to nightmarish implementations, the shoehorning of existing business processes, a lack of sufficient training for staff, underutilization of the application and ultimately a poor ROI. Most importantly, it leads to poor visibility into spending and even a diminished ability to leverage telecom carriers. It happens far too often.
TeleFirma has over twenty years experience in Telecom Expense Management and we have worked on both sides of the fence, so we have real-world knowledge of both the business process challenges facing most enterprises and the capabilities and limitations of TEM solutions. One size TEM does not fit all…not by any stretch.
Finding our clients the right solution is what we do best.
TeleFirma reinvents the entire acquisition process through an innovative schedule and a concerted focus on engaging and educating key stakeholders about the transformative nature of TEM.
Our approach is not radical, it's just smarter.
Our process puts clients in the position to make an educated buying decision in roughly one-third of the time it would take to do it on their own. Moreover, because of the way we engage the organization and shorten key processes we are able to provide a truly substantial Value Proposition:
Value Proposition
Ultimately, this is about saving money. TeleFirma designed our entire approach to do just that.
Our clients are able to move into a production environment far sooner, with greater and heightened visibility into their cost. That means:
Key stakeholders are on the same page;
The implementation process is far shorter;
Business process transformation is far more manageable;
Our clients gain the spending visibility they need far sooner;
The total cost of acquisition and ownership is substantially less.
The Return on Investment is not only more achievable but actually substantially accelerated;
We cut Project Hours in half so that the total cost of acquisition is also far less
Each of the services TeleFirma offers is designed to position our clients for success. We outline those services beginning on the next page.
