TEM Solution Acquisition Services TEM solutions typically touch Telecom, IT, the Finance office and procurement in different ways but since everyone has some skin in the game and no one has enough time to focus on the effort, the process can take months. TeleFirma's unique approach shortens the procurement process considerably. Yet rather then taking shortcuts or unwisely compressing the procurement schedule, we have actually reinvented the information gathering process: leveraging our expertise to insure you get all the data needed to make an informed decision. By designing our processes smartly and without bias towards any solution or particular vendor, TeleFirma significantly reduces the time spent on the TEM procurement cycle.
The Hyper-RFI TeleFirma's process is different. Our copyrighted RFI results in bringing you "apples to apples" comparisons of vendor responses to over 200 expert questions in over thirty-five different areas: Questions which focus on vendor's capabilities, capacity and competence rather then the Client's environment; Questions which should be asked by any enterprise looking at TEM applications. Questions you need answered. Questions designed to get you the information you need to make an informed decision about the types of vendors and technology approaches that will work in your environment. TeleFirma firmly believes that our client's should understand the marketplace, the available approaches and the technologies before asking for Proposals and Pricing. There is little value in going through an RFI process that is simply going to get you warmed-over marketing material. You want "apples to apples' substantive data that educates all the stakeholders effectively and gives everyone a real sense of what is going to work in your unique environment.		Client Reference Checks We ask vendors to supply references during the RFI process, and our reference questionnaires mirror the Hyper-RFIs in many respects. We ask for references early in the process because there is far more value in using this "real world" feedback to further qualify a vendor than dealing with middling enthusiasm when you were looking for ratification of a decision already made. This shortens the process and allows for an "eyes wide open" approach to "short-listing". Managed Request for Proposal The pre-selection phase of TeleFirma's offerings culminates in an RFP process that the client controls. TeleFirma can quickly help our clients turn around an RFP which zeroes in on pricing, customization, implementation and operational issues geared to our client's unique environment. Most enterprises have established methods and requirements for RFPs and we are happy to let them lead those efforts. On-site demonstrations and Q&A sessions with the selected vendors will follow this approach. TeleFirma will provide scoring tools for the RFP as well. span>
A More Efficient Process Using this hyper-efficient process, our clients can significantly reduce the acquisition timeline from many months to mere weeks: These process improvements are designed to significantly increase the client's knowledge base far earlier in the process. As a direct result, the chosen solution and services will prove to be the best fit for their unique needs; and the opportunity to both reduce expense and accelerate the Return on Investment are also dramatically increased. Our process illuminates those vendors who are best equipped to meet the customer's unique requirements and our interdisciplinary approach to data gathering and scoring are designed to overcome stakeholder concerns and resistance. It allows us to isolate major areas of concern and conflict, insuring stakeholders are on the same page and avoid implementation landmines. The shorter the process, the more money saved. Objective Support TeleFirma will not, under any circumstance provide vendor assessments or make vendor recommendations to the client during the acquisition process. We believe our comprehensive questions and scoring methodology will make the proper vendor self-evident. But to insure optimal participation of the vendor community in the Hyper-RFI process, we must remain vendor-neutral.

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Located in Northern Virginia; covering the World
Phone: (571) 228-4638 - Email: steve.perkins@telefirma.biz

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